REFUNDS & RETURNS POLICY

Thank you for shopping with Quality Gaming Products.

We value your satisfaction and strive to provide you with the best shopping experience.

Please review our Refund, Return, and Cancellation Policy below.

Returns Policy

We accept returns under the following conditions:

Items must be returned within 14 days, of receiving your order.
Items must be unused, in their original packaging, and in the same condition as received.
Proof of purchase or order confirmation must be provided.

How to initiate a return

Once approved, you’ll receive instructions on how and where to send the returned items.
Return shipping costs are customer’s responsibility

Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.

Approved Refunds:

Refunds will be processed to your original payment method within 7-14 business days.
Shipping fees (if applicable) are non-refundable.

Late or Missing Refunds:

If you haven’t received your refund after the stated period, please check with your bank or payment provider.
Contact us at support@qualitygamingproducts.com for further assistance.

Order Cancellation Before Shipment:

You can cancel your order within 24 hours of placing it by contacting us at support@qualitygamingproducts.com

Order Cancellation After Shipment:

Once an order has been shipped, it cannot be canceled. You may, however, proceed with a return after receiving the item.

Custom or Personalised Orders:

If you receive a damaged or defective product:

For any questions or concerns about our Refund, Return, and Cancellation Policy, please reach out to us:

Email: support@qualitygamingproducts.com

We reserve the right to update or modify this policy at any time. Please review it periodically for changes.

Quality Gaming Products
4 Railway Street
Huddersfield
HD1 1JP

Thank you for choosing us!